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Maynilad is committed to continuously improve the conduct of its business and operations according to the demands of the industry. Built on a foundation of trust, it values transparency, honesty, and integrity in dealing with its stakeholders, customers, and partners.
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Maynilad Water Services, Inc. (Maynilad) is the water and wastewater services provider for the West Zone of the Greater Metro Manila area. It is the largest water concessionaire in terms of customer base in the Philippines.
Maynilad is managed by Maynilad Water Holding Company, Inc., which is owned and operated by Metro Pacific Investments Corporation (MPIC), DMCI Holdings Inc. (DMCI), and Marubeni Corporation. The MPIC-DMCI consortium took control of Maynilad on January 24, 2007.
Maynilad’s concession area covers a total of 540 square kilometers.
Maynilad operates and maintains 4 water treatment plants, 22 wastewater plants, 35 pumping stations, 32 reservoirs, 28 in-line boosters, and has laid 3,151 kilometers of water pipelines since 2007, bringing the total of water pipelines laid to 7,727 kilometers.
Maynilad’s customer base has expanded to 1,465,828 service connections or more than 9.8 million people.
After launching one of the largest and most ambitious NRW reduction programs in Asia, Maynilad successfully brought down its non-revenue water (NRW) level to 25% by the end of June 2020.
Maynilad is an agent and contractor of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (certain areas), Quezon City (certain areas), Makati (certain areas), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon—all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the towns of Kawit, Noveleta and Rosario—all in Cavite Province.
“All figures as of June 30, 2020
©2020 Maynilad Water Services, Inc.
MWSS Complex Katipunan Ave., Balara,
Quezon City, 1105, Philippines
Customer hotline: 1626
Cavite Toll-Free hotline:
1800-1000-WATER
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